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Privacy information for users

Triboo Digitale S.r.l. with registered office in Viale Sarca 336, Building 16, 20126 Milan, P. IVA/C.F. and registration number in the Milan Business Register IT02387250307 (hereinafter also "Triboo") and Bialetti, with registered office in Via Fogliano, n.1, 25030 Coccaglio (BS), P. IVA/C.F. and registration number in the Brescia Business Register 03032320248 (hereinafter also the "Partner" and, together with Triboo, the "Owners"), as joint owners of processing personal data of the users (hereinafter, the "Users") browsing and using the services available on the website www.bialetti.it (hereinafter, the "Site" and the "Services") provide the following privacy information pursuant to art. 13 of EU Regulation 2016/679 of 27 April 2016 (hereinafter, "Regulation", or also the "Applicable Regulations").

This Site and the Services are reserved for individuals who have reached the age of eighteen. Therefore, the Owners do not collect personal data relating to subjects under the age of 18. Upon the Users' request, the Owners will promptly delete all personal data inadvertently collected and relating to subjects under the age of 18.

The Owners take the utmost account of the right to privacy and the protection of personal data of their Users. For any information in relation to this privacy statement, Users can contact the Owners at any time, using the following methods:

For Triboo:

• By sending a registered letter a/r to the registered office of Triboo Digitale S.r.l .: Viale Sarca, 336, Building Sixteen, 20126 Milano

• Sending an e-mail message to the address triboodigitale@legalmail.it

• By sending a fax to n. 0264741491

For Bialetti:

• By sending a registered letter a/r to the registered office of Bialetti Industrie S.p.A. via Fogliano, 1, 25030 Coccaglio (BS)

• By sending an e-mail to the address privacy.bialetti@bialettigroup.com

Users can also contact

The Triboo Data Protection Officer (RPD or DPO), whose contact details are the following: lapo.curinigalletti@triboo.it

 1. Purpose of the processing

Users' personal data will be processed lawfully by Triboo pursuant to art. 6 of the Regulations for the following processing purposes:

a)       contractual obligations and provision of the Services, to allow navigation of the Site or to execute the Conditions of Use of the Site, which are accepted by the User during registration on the Site and or during the use of the Services and fulfill to specific requests of the User. The User data collected by Triboo for the purposes listed above include: the name, surname and nickname voluntarily chosen, age, province of residence/domicile, gender, email address, as well as all personal information of the User eventually and voluntarily published. Unless the User gives Triboo a specific and optional consent to the processing of his/her data for further purposes, the User's personal data will be used by Triboo for the exclusive purpose of verifying the User's identity (also by validating the address e-mail address), thus avoiding possible scams or abuses, and contacting the User solely for reasons of service (ie sending notifications relating to the Services). Notwithstanding what is provided elsewhere in this privacy policy, in no case will Triboo make the personal data of Users accessible to other Users and/or third parties.

b)       administrative-accounting purposes, or to carry out activities of an organizational, administrative, financial and accounting nature, such as internal organizational activities and activities functional to the fulfillment of contractual and pre-contractual obligations;

c)       legal obligations, or to fulfill obligations under the law, an authority, a regulation or European legislation.

The provision of personal data for the processing purposes indicated above is optional but necessary, since failure to provide the same will make it impossible for the User to browse the site, register on the Site and use the Services.

The personal data that are necessary for the pursuit of the processing purposes described in this paragraph 1 are indicated with an asterisk in the registration form on the Site.

2. Further processing purposes: marketing (sending of advertising material, direct sales and commercial communication)

With the User's free and optional consent, some personal data of the User (or the name, surname, email address) may be processed by the Partner also for marketing purposes (sending of advertising material, direct sales and commercial communication) , or so that the Partner can contact the User by mail, e-mail, telephone (fixed and/or mobile, with automated call or call communication systems with and/or without the intervention of an operator) and/or SMS and/or MMS to propose to the User the purchase of products and/or services offered by the same Partner and/or third-party companies, to present offers, promotions and commercial opportunities.

In the case of non-consent, the possibility of registering on the Site will not be affected in any way.

In the event of consent, the User may at any time revoke the same, by making a request to the Partner in the manner indicated in paragraph 7 below.

The User will also be able to easily oppose further sending of promotional communications via email also by clicking on the appropriate link for revocation of consent, which is present in each promotional email. Once the consent has been revoked, the Partner will send an e-mail message to the User to confirm the revocation of the consent. If the User intends to withdraw his consent to the sending of promotional communications by telephone, while continuing to receive promotional communications via email, or vice versa, please send a request to the Owner in the manner indicated in the following paragraph 7.

The Partner informs that, following the exercise of the right to object to the sending of promotional communications via email, it is possible that, for technical and operational reasons (ie formation of contact lists already completed shortly before receipt by the Partner of the opposition request) the User continues to receive some additional promotional messages. Should the User continue to receive promotional messages after 24 hours have elapsed from exercising the right to object, please report the problem to the Partner, using the contacts indicated in the following paragraph 7.

3. Further processing purposes: newsletter

With the free and optional consent of the User, some personal data of the User (or name, surname, address, e-mail address) may be processed by the Partner also for the purpose of sending the newsletter. Therefore the User will receive from the Partner a periodical newsletter which will contain information in relation to news and promotions present within the Site and/or initiatives of the Partner.

In the case of non-consent, the possibility of registering on the Site will not be affected in any way.

In case of consent, the User may at any time revoke the same, by making a request to the Owner in the manner indicated in the following paragraph 7.

The User can also easily oppose further promotional communications by clicking on the appropriate link for revocation of consent, which is present in each email containing the newsletter. Once the consent has been revoked, the Partner will send an e-mail message to the User to confirm the revocation of the consent.

4. Further processing purposes: profiling

With the free and optional consent of the User, the User's personal data (or personal data and contact details, that the information relating to the services to which he has expressed an interest may be processed by the Partner also for profiling purposes), or to reconstruct the User's tastes and consumption habits, identifying the consumer profile, in order to be able to send the User commercial offers consistent with the identified profile.

In the case of non-consent, the possibility of registering on the Site will not be affected in any way.

In the event of consent, the User may at any time revoke the same, by making a request to the Partner in the manner indicated in paragraph 7 below.

 

5. Processing methods and data retention times

The Data Controllers will process the personal data of the Users through manual and IT tools, with logic strictly related to the same purposes and, in any case, so as to guarantee the security and confidentiality of the data.

Users' personal data will be stored for the time strictly necessary to carry out the primary purposes described in paragraph 1 above, or in any case as necessary for the protection of civil and public interests of both Users and Triboo.

In the cases referred to in paragraphs 2, 3 and 4 above, the Users' personal data will be kept for the time strictly necessary to carry out the purposes illustrated in them and, in any case, for no more than twenty-four (24) and twelve (12) months.

 

6. Scope of communication and dissemination of data

 

The employees and/or collaborators of the Data Controllers responsible for managing the Site and all the services connected with the provision of Services may become aware of Users' personal data. These subjects, who have been instructed to do so by the Data Controllers pursuant to Article 29 of the Rules, will treat the Users' data exclusively for the purposes indicated in this information notice and in compliance with the provisions of the Applicable Regulations.

Furthermore, third parties who may process personal data on behalf of the Data Controllers as "External Data Processors", such as, for example, IT service providers and logistics services functional to the operation of the Site, may become aware of Users' personal data. and/or services, outsourcing or cloud computing service providers, professionals and consultants.

Users have the right to obtain a list of any data processors appointed by each Data Controller, making a request to the Data Controller concerned in the manner indicated in paragraph 7 below.

Furthermore, Users' personal data may be disclosed by Triboo, to the extent that this is necessary and essential to execute contractual obligations, to independent third-party data controllers, such as payment service providers and logistics services necessary for delivery of goods sold through the Site. These autonomous owners will handle the User's data exclusively for the purpose of correctly processing orders relating to the Services.

 

7. Rights of the interested parties

 

Users may exercise the rights guaranteed to them by the Applicable Law, by contacting the Holders in the following ways:

  • • By sending a registered letter a/r to the Owners’ registered office

for Triboo: Triboo Digitale S.r.l., Viale Sarca n. 336, Building Sixteen, 20126 Milan

for Bialetti: Bialetti Industrie S.p.A. via Fogliano, 1, 25030 Coccaglio (BS)

 

  • • Sending an e-mail to the following address

 for Triboo: triboodigitale@legalmail.it

for Bialetti: privacy.bialetti@bialettigroup.com

 

  • • By sending a fax to n.

for Triboo: 02.64741460

Triboo will comply with the Users’ requests regarding the treatments referred to in paragraph 1, while the Partner will comply with the Users' requests regarding the treatments referred to in paragraph 2, 3 and 4.

Pursuant to the Applicable Regulations, the Holders inform that Users have the right to obtain the indication (i) of the origin of personal data; (ii) the purposes and methods of processing; (iii) the logic applied in the case of processing carried out with the aid of electronic instruments; (iv) the identification details of the Holders and managers; (v) the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as managers or agents.

Furthermore, Users have the right to obtain:

a) access, updating, rectification, meaning, when interested, the integration of data;

b) deletion, transformation into anonymous form or blocking of the data processed in violation of the law, including data which does not need to be kept for the purposes for which the data was collected or subsequently processed;

c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the event that such fulfillment occurs it proves impossible or involves a manifestly disproportionate use of resources with respect to the protected right.

Furthermore, Users have:

a) the right to withdraw consent at any time, if the processing is based on their consent;

b) (where applicable) the right to data portability (the right to receive all personal data concerning them in a structured format, commonly used and readable by an automatic device), the right to limit the processing of personal data and the right to cancellation ("right to oblivion");

c) the right to object:

i)                    in whole or in part, for legitimate reasons, to the processing of personal data concerning them, even if pertinent to the purpose of collection;

 

ii)                  in whole or in part, to the processing of personal data concerning them for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication;

 

 

iii)                if personal data is processed for direct marketing purposes, at any time, to the processing of their data for this purpose, including profiling to the extent that it is connected to such direct marketing.

 

d) if they believe that the treatment that concerns them violates the Rules, the right to lodge a complaint with a Supervisory Authority (in the Member State in which they habitually reside, in the one in which they work or in the one where the alleged violation occurred). The Italian Control Authority is the Guarantor for the protection of personal data, with headquarters in Piazza di Monte Citorio n. 121, 00186 - Rome (http://www.garanteprivacy.it/).

The Data Controllers are not responsible for updating all the links displayed in this Policy, therefore whenever a link is not functioning and/or updated, Users acknowledge and agree that they must always refer to the document and/or section of the websites referenced by this link.